Contact information
Contact
Us
We are here to help you with sizing, customization, order status, shipping time, returns, payments, and choosing the right dress for your special occasion.
Thoughtful service for every important moment.
How Can We Help?
If you have any questions before or after placing an order, please contact us. For order-related questions, please include your order number so we can assist you faster.
Contact us at service@bolodoo.com for order, sizing, shipping, return, and payment questions.
We usually reply within 24-48 business hours. During holidays, weekends, or peak seasons, response time may be slightly longer.
Please include your order number, checkout email, product name, event date, and photos if your question is about size, color, quality, or damage.
Business Identity
BOLODOO is operated by Hong Kong Weihong Industrial Co., Limited. Our legal business entity, business address, customer service channel, and return guidance are listed here for clear and transparent customer support.
Hong Kong Weihong Industrial Co., Limited
BOLODOO
Monday - Friday
8:30 AM - 5:30 PM UTC+8
Business & Return Information
service@bolodoo.com
+86 18862244896
Monday - Friday, 8:30 AM - 5:30 PM UTC+8
Hong Kong Weihong Industrial Co., Limited
RMC20, 3/F, East Sun Industrial Centre
16 Shing Yip Street
Kwun Tong, Kowloon
Hong Kong 999077
No. 5 Xingwang Road, Huangqiao Street, Xiangcheng District, Suzhou, Jiangsu, China
Post Code: 215132
Please contact us first to receive return authorization before sending any item back.
The official return address is listed on the Return & Refund page for transparency.
Returns sent without authorization may not be processed. Please do not send returns to any administrative office address unless our customer service team confirms it in writing.
Send Us a Message
If you cannot find the answer in our FAQ, fill out the form below and our customer care team will get back to you as soon as possible.
Before You Contact Us
To help us solve your issue faster, please include as many details as possible, especially your order number, event date, product name, color, size, and any photos if relevant.
Monday - Friday, 8:30 AM - 5:30 PM UTC+8
Usually within 24-48 business hours.